At AYESHA BOUTIQUE, customer satisfaction is our top priority. While we aim to deliver high-quality products every time, we understand that a return or refund may occasionally be required. Please review our policy below for complete details.
Items must be returned within 7 days for local customers and 12 days for international customers from the date of delivery.
Products must be unused, unworn, and returned with original tags and packaging intact.
Refund requests will not be accepted if the product has no defect or issue.
Refunds are applicable only if the received item is defective or differs from what was shown on our website.
Items that are damaged, altered, customized upon customer request, or washed will not be eligible for a refund.
Refund requests must be made on the same day the order is delivered.
Requests submitted after this timeframe may not be processed.
To initiate a return or refund, please contact our customer support team at +923266140766.
Please provide:
Your order number
The item(s) to be returned
The reason for return
Our team will assist you with the process and issue a return authorization if applicable.
Customers are responsible for all return shipping costs.
Once the returned item is received and inspected, you will be informed of the approval or rejection of your refund.
Approved refunds will be processed within 7 business days.
Refunds will be issued via the original payment method unless otherwise stated.
Certain items may be non-refundable, including but not limited to:
Intimate apparel due to hygiene concerns
Custom-made or personalized items
Items purchased on sale or clearance
For exchanges involving size, color, or style, please contact our customer support.
Exchanges are subject to product availability.
If the desired item is unavailable, a refund or store credit may be offered.
If your order arrives damaged or defective, notify us on the day of delivery.
We may request photos or additional details to assess the issue.
Based on the situation, we may offer a refund, replacement, or repair.
Please note that this refund policy is subject to change without prior notice. We recommend reviewing our website or contacting customer support for the most recent policy details.
For further assistance or questions, feel free to reach out to our customer service team. We are committed to ensuring a smooth and satisfactory shopping experience.
AYESHA BOUTIQUE